All About The UPS Store

The UPS Store® concept was introduced in 1980 as Mail Boxes Etc.®, as an alternative to the US post office. Throughout its evolution, it has continued to define and lead the category of business services it created. In 2001, UPS acquired Mail Boxes Etc.®, Inc. In February 2003, the two companies launched The UPS Store brand. On April 7, 2003, approximately 3,000 Mail Boxes Etc. in the United States changed their name to The UPS Store and started offering lower UPS direct shipping rates (about 20% on average). In 2012, Mail Boxes Etc., Inc. became The UPS Store, Inc. The centers remain locally owned and operated and continue to offer a variety of packaging, shipping, freight, postage, printing and business, with convenient locations around the world.

What Makes The UPS Store Unique

Many locations offer mailing or printing services, but it’s our dedication to innovation, convenience and world-class personalized service that keeps The UPS Store at the top of the business services industry.

UPS stores are committed to providing only the best results for their customers, ensuring that every customer they serve is surprised and delighted with every interaction. The UPS Stores Pack and Ship Guarantee gives customers peace of mind that their items will arrive safely while reinforcing your commitment to reliability. UPS Stores’ focus on local business owners shows their commitment to the communities they serve, and their local charitable commitments remind others that we are people who care.

UPS stores put the customer first in everything they do and it doesn’t go unnoticed. Thanks to our continued dedication, The UPS Store has been honored as Top Retail Brand by Business Journals’ American Brand Excellence Awards. Additionally, UPS stores have been ranked #1 in business services by Entrepreneur magazine’s Franchise 500 for more than 30 consecutive years.

Why Choose UPS?

Did you know that over 84% of the US population lives within a ten mile radius of The UPS Store?

Studies have shown that convenience and affordability are key to driving business growth in today’s competitive marketplace. Customers trust The UPS Store because of its prime locations, whether in a mall, shopping complex, or non-traditional centers like colleges or hardware stores.

In addition to convenient locations, The UPS Store has simplified business logistics by providing a network of services in one place. At The UPS Store, customers can take care of shipping, courier, freight, printing and other business services in one trip. UPS stores have built their reputation on convenience and world-class service.

How Many Locations Does The UPS Store Have?

There are over 5,000 The UPS Stores in the United States and Canada.

Where is the UPS Store Headquarter Located?

The UPS Stores Headquarter located in San Diego, California, U.S.

Who Owned The UPS Stores?

How to Track The UPS Store Shipment?

Use the online tracking feature to track your shipment. You will need your tracking number. If you do not have the tracking number, please contact the UPS Store that shipped your item(s). Because our locations are individually owned and operated. If you did not ship your items to The UPS Store, please contact the package carrier directly to obtain your tracking number. If the online tracking information is unclear, please contact the carrier directly for delivery details specific to your shipment.

What Should I Do If I Can’t Track My Shipment Online?

Contact the UPS Store that shipped your items. Because our locations are individually owned and operated. If you did not ship your items to The UPS Store, please contact the package carrier directly.

How Do I Find UPS Store Near Me

To find nearby UPS stores, you can use their official store locator. In the official store locator search bar, simply enter your address, city name, state name, zip code and click the search button. The official store locator will give you a list of nearby UPS stores with additional information such as phone number, fax number, address, email address.

UPS Stores Hours

UPS operates more than 5,000 stores in the United States, Canada and Puerto Rico. Their running time depends a bit on the location of the stores. Most UPS stores open in the morning at 8:00 a.m. m/8:30 a.m. and they close at night at 6:30 p.m. M. From Monday to Friday, they work nearly 9 hours a day. Before visiting a nearby UPS store, simply contact the Customer Service team for specific opening hours.

UPS Store Weekday Hours

In general, UPS stores are open on weekdays. Many stores open at 8:30 in the morning. They usually close around 7 p.m.

Some places open at 6:30 am. Some pitches remain open until 9 p.m. M. So if you need to ship something early or late in the day, it’s worth checking the opening hours of the nearest UPS store.

UPS Store Weekend Hours

UPS stores are generally open on Saturdays but closed on Sundays. Saturday store hours are typically 9:00 AM – 3:00 PM. Again, this varies by location. However, if you need to ship something via UPS on weekends, you should aim for Saturdays between 9:00 AM and 3:00 PM.

UPS Holiday Hours

Of course, many people ship a lot during the holidays. Therefore, it is important to know the opening hours of UPS stores for all holidays of the year.

All UPS stores are closed on the following holidays:

New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

A limited number of UPS stores are open on the following holidays:

Easter
Mothers Day
Juneteenth
Christmas Day (Observed)
New Year’s Eve (Observed)
New Year’s Day (Observed)

All UPS stores are open on the following holidays:

Martin Luther King Jr. Day
Valentine’s Day
President’s Day
Good Friday
Columbus Day
Veteran’s Day
Day after Thanksgiving
Christmas Eve
New Year’s Eve

Please note that some dates may vary depending on the year. For example, when a holiday falls on a certain day of the week, stores sometimes observe it differently. In 2020, Independence Day fell on a Saturday, but many companies celebrated it on a Friday. Therefore, they were closed; However, UPS remained open.

View the UPS vacation schedule here. This table not only includes store hours, but also holiday hours for specific services, such as freight shipments and UPS Express Critical shipments.

Make An Appoinment for UPS Services

Many people use UPS to access a variety of services beyond just shipping packages. For some of these services, it is preferable to make an appointment.

For example, make an appointment with UPS if you want to:

Get help with a big print job.
Use their notary services.
Shred documents.
Configure a new mailbox in UPS.
Obtain fingerprints.

To schedule an appointment, visit the UPS Store Locator . Find your local store on the map. Click on “make an appointment” for this store. A new tab will open giving you appointment options. Alternatively, the store locator also contains the store’s phone number, so you can call and make an appointment.

UPS Stores Customer Service

U.S. Headquarters for The UPS Store Retail Stores
Availablity:
Mon – Fri: 7:00 a.m. – 5:00 p.m. (Pacific Time)
Saturday: 7:00 a.m. to 4:00 p.m. (Pacific Time)
Sun 7:00 a.m. – 4:00 p.m. (Pacific Time)

If you have a problem, you can contact customer service by calling (800) 789-4623.